Refund Policy

Last updated: 8 May 2026

This policy explains how refund requests are handled for Lamma Premium purchases. It applies together with our Terms of Use and Privacy Policy.

1. Web Purchases

Web payments are processed by Paddle, which acts as Merchant of Record. If you purchased Lamma Premium on the web and experience a technical issue, duplicate charge, or defect in the service, contact us at lamma@areesheh.com within 14 days of the purchase date.

Refund requests are reviewed case by case. Approved web refunds are processed through Paddle and returned to the original payment method where possible.

2. Digital Content and EU Withdrawal Right

Lamma Premium gives immediate access to digital content. By completing a web purchase and requesting immediate access, you acknowledge that the service starts immediately and that you may lose the statutory withdrawal right once access is activated, as permitted for digital content under applicable EU consumer rules.

This does not limit your mandatory legal rights if the service is defective.

3. Subscriptions

Monthly subscriptions renew automatically until cancelled. Cancelling a subscription stops future renewals, but Premium remains active until the end of the paid period. We generally do not issue partial refunds for an active billing period unless required by law or approved after review.

4. App Store and Google Play Purchases

Purchases made through Apple App Store or Google Play are handled by those stores. Refund requests for those purchases must be submitted through Apple or Google support, and their policies apply.

• Apple billing and refund support
• Google Play refund support

5. Restore Access

If you purchased Premium but lost access, use the restore button in the app or contact lamma@areesheh.com with the email linked to your account.

6. Contact

For refund questions, contact:
lamma@areesheh.com